Public Sector

Operating in the public sector brings a range of unique challenges. We include here public administration, local, regional and central bodies, defence, judicial and emergency services. Huge numbers of people work in the public sector (over 1.2million), and all will be affected by successive governments having increased their control. You’ll know the impact the Gershon Report has had on how you have to focus resources to specific activities, and you’ll of course be acutely aware of the £15billion of cost savings that report identified you can make.

Roles of your employees are likely to be changing in order to support organisational reforms, which will need to deliver increased efficiencies and greater outputs for fewer resources. You’ll have to excel at managing change within an environment of annual performance reviews and a vey high degree of external and community accountability. Performance drivers are complex, and your managers and leaders must be able to deal with that. Your people may not always agree with policies and imposed targets, but they’re charged with delivering results, and you need to get more of your stretched resources out of bureaucratic roles and into the front line. Times ahead will be challenging and sometimes difficult. Staff may be demotivated and pressurised, but at the same time they need to become more flexible and adaptable to change. How will your organisation cope with the demands of Gershon?

Mitre Group understands your sector, and can offer you no-cost, effective solutions tailored to your exact needs. Rely on us to provide development solutions that contextualise your complex environment, and that will help you deliver the most cost-effective services possible. We can organise and deliver all of your training needs to help you raise the bar in efficiency, quality and customer service. Where it’s right for you, we’ll align our training and qualifications with the Government Skills Sector Skills Strategy and PSG Competency Framework. We’ve designed and delivered high quality staff development programmes for local authorities, police forces and Ministry of Defence. Organisations we’ve supported in the public sector include Richmond Borough Council, Ministry of Defence (Army), Royal Navy, London Fire Brigade and West Midlands Constabulary. A typical development programme is shown below. Contact Sandie Tomlinson now to find out more about our public sector services.

Typical Development Programme