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Manchester City FC Stadia Safety

Mitre is at the forefront of stadia training, providing a range of accredited training solutions for current Premier League title holders Manchester City FC

Mitre understands the needs and requirements for those working in stadia safety roles and is delighted to continue its work with Manchester City FC. As stadia have developed over the years, so have the requirements and roles of the staff who work there. Mitre provides a range of course options from basic safety training to high level strategic awareness, knowledge and skills to work effectively within a multi-agency approach to ensure crowd safety.

Mitre has supported hundreds of staff through accredited Spectator Safety Programmes at the Etihad stadium, from Level 2 NVQs in Spectator Safety through to Level 4 NVQ Diplomas in Spectator Safety Management. This enables MCFC to run its match day operations with piece of mind that staff are receiving high quality training and ongoing support to ensure an enjoyable and safe day is had by fans, supporters and staff. Furthermore, Mitre understands the regulations of the Club, SGSA and local authority and ensures these requirements are met.

Mitre provides both accredited and bespoke training programmes for a range of Clubs from the Premier League through to Non-League, including accredited NVQs in areas such as Spectator Safety, Customer Service and Management and accredited Certificates in areas such as Stewarding, Customer Service, Equality and Diversity. Bespoke in-house programmes are also offered in areas such as Emergency Planning, Multi-Agency Working, Crowd Dynamics, Legislation and Record Keeping, as well as specialist consultancy and services such as Scenario Workshops to test application of knowledge and skills, tailored to the Stadia and facilities in which staff operate. All programmes are delivered by experts who have a wealth of experience having worked for various National Football Associations, Premier League Clubs, British Policing and the British Embassy.

Danny Maxwell, Mitre's Programme Manager for Stadia Safety, said "We have had a great partnership with the Club for a number of seasons and are delighted to continue our work together. We work with some of the most forward thinking, innovative and professional clubs in football and Manchester City are certainly that and more. They genuinely care and invest in their staff at all levels to ensure they have the relevant training required to carry out their roles to the highest possible standards". 

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