When it comes to expectancy in your target markets, the standards required in this area of your business will be always be high. Consumers are wise when investing their time and money; they expect their dealings and transactions with you to be handled with great care, honesty and integrity.

The aim of our Customer Service Apprenticeships is to ensure your customer facing teams are equipped with all the skills required to deliver a seamless and enjoyable experience for all those choosing to interact with your business; providing seamless guidance and advice every step of the way.

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The positive results of having skilled customer service personnel in your business will be tangible and quantifiable. 

Customer Service Apprenticeships

Our customer service programmes

Play a vital role in seamless customer experience

They’ll learn about the administration of excellent customer service, the necessary skills required to offer sound advice and guidance, how to deal with problems before they escalate and at every level of qualification they’ll play a pivotal role in ensuring your business and staff are renowned for offering a trusted, sound and seamless customer experience.

The Mitre customer service programmes

At Mitre we provide learners with access to the Customer Service Practitioner Level 2 Apprenticeship and Customer Service Level 3 Apprenticeship.  We confidently believe that the quality of these programmes, coupled with the support of highly skilled work based tutors, will quickly see your business integrate a customer service provision that is robust, confident, efficient and knowledgeable.

These programmes have been developed with the support of major companies such as BT and EON Energy.