Operational / Departmental Manager
An Operations or Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
5% employer contribution: £350
Why choose Mitre?
Interactive group webinars with learners from other organisations
Access to our exclusive adventure learning experience
One to one tutorials with our experts
Learn from a network of your peers
Hear from our expert guest speakers
About this programme
Working alongside the organisation's strategy, this programme equips individuals with the relevant skills required to manage teams and projects effectively. Achieving departmental and operational goals and objectives remains central to this,
This is more of a senior management role, where professionals will also develop their emotional intelligence to lead a team to deliver impactful operational plans, address change management, along with finance and resource management, ultimately becoming an ambassador for the business and its employees. They’ll become a highly effective and relatable coach and mentor.
The programme is suitable for all businesses, regardless of whether it is product or service orientated and irrelevant of scale or size. The skills and behaviours required to fulfil the role remain the same.
Reporting into the senior management team, your professional will on completion of the Mitre course, develop exceptional skills in leadership and project management, hone their financial skills and reporting and will be operationally driven and focussed. They’ll be a confident ambassador and will be able to work in an inclusive and agile manner. They’ll also play a central role in managing relationships effectively across your business.
The world of apprenticeships has changed and so we always recommend picking up the phone for a quick, no obligation chat to provide you with the information that you need.
01773 525 406
The Mitre Group
Mount Cook Adventure Centre